Food supplement. Not a medicine. Sold by Eliminationmotio Ltd, London, United Kingdom.

Privacy Policy

Last updated:

1. Introduction

Eliminationmotio Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and order Lumina Core.

2. Information We Collect

Order Information: When you place an order, we collect your full name, telephone number, email address, and delivery address. This information is necessary to process and deliver your order.

Contact Information: If you contact us via our contact form or email, we collect your name, email address, and message content.

Website Usage Data: We automatically collect information about your browsing patterns, IP address, browser type, and pages visited using cookies and Google Analytics.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Contact you to confirm your order and arrange delivery
  • Respond to your enquiries and customer support requests
  • Analyse website usage to improve our service
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Contract: Processing necessary to fulfil your order
  • Consent: You have given us explicit consent (e.g., to receive newsletters or marketing communications)
  • Legal Obligation: We must comply with tax, safety, and regulatory requirements
  • Legitimate Interests: We have a legitimate business interest to improve our service and prevent fraud

5. Third-Party Services

Google Analytics: We use Google Analytics to understand how customers interact with our website. Google Analytics collects data such as your IP address, browser type, and pages visited. This data is anonymised and used solely for website improvement.

Google Ads Conversion Tracking: We use Google Ads to track conversions and measure the effectiveness of our advertising. Conversion pixels may collect limited data about your visit.

Delivery Partners: We share your delivery address and telephone number with our courier partners solely for the purpose of delivering your order.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order data is retained for 6 years for accounting and legal compliance purposes. Contact form submissions are deleted after 1 year unless you opt into further communication.

7. Your Rights Under UK GDPR

You have the following rights:

  • Right to Access: You can request a copy of your personal data
  • Right to Correction: You can request that we correct inaccurate data
  • Right to Erasure: You can request that we delete your data (subject to legal retention requirements)
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Portability: You can request your data in a portable format
  • Right to Object: You can object to certain types of processing

To exercise these rights, contact us at info@eliminationmotio.world.

8. Data Protection Supervisory Authority

If you have concerns about how your data is being handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. You can contact the ICO at ico.org.uk or call 0303 123 1113.

9. Cookies

We use cookies to enhance your browsing experience. Our Cookie Policy provides detailed information about the types of cookies we use and how to manage them. You can withdraw your consent to cookies at any time using our cookie settings.

10. Children's Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it immediately.

11. Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, and destruction. However, no online transmission is 100% secure. You acknowledge that you use our website at your own risk.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Eliminationmotio Ltd
Fleet Street 80
London EC4Y 1DY
United Kingdom
Email: info@eliminationmotio.world
Phone: +44 20 7946 0958
Support Hours: Mon-Fri 9:00-17:00 GMT